The best designed websites can only deliver the desired results when paired with fast and reliable web hosting. A web host is a provider who stores all of your website’s files and images on a server or network of servers. Whenever someone accesses your site, the host delivers your web pages over the internet.
There are many free or inexpensive hosting services out there, but not all web hosts are created equal. This is especially important to fire departments and other agencies whose websites provide critical public information during emergencies and other disasters. While it may be tempting to choose a low or no-cost option, keep in mind that you’ll most likely sacrifice service and reliability. The best web hosting, like ours, will deliver when it counts with site performance, customer service, reliability, and redundancy during periods of high demand.
As part of our comprehensive web services, we offer the most reliable web hosting available in the industry. All of our sites are hosted on secure servers in the United States, in the best data centers available. With geographic co-location to help protect your website from downtime during disasters, we operate multiple servers in California and St Louis, Missouri. Our packages include web domains, email accounts, and all the little extras. Visitors to your site will enjoy quick-loading pages, consistently smooth performance, and virtually zero downtime, building credibility and customer trust. We have developed specific contingency plans to ensure that our fire and emergency services customers will have reliable, scalable service - from bandwidth to storage space - on a moment's notice when disaster strikes and their websites are most important.
Whether you already have a hosting provider or you need a service customized for your brand-new web site, we can offer a custom solution tailored to your needs. Contact us to learn more.
XMR Fire partners with Rochen, the world's most reliable web host, for our green, enterprise grade Emergency Services web hosting.
The goal is simple: Make your site load as fast as possible, maintain the best possible uptime and make available to you a team of certified engineers who can be called on at anytime for fast and knowledgeable assistance. By partnering with Rochen we are proud to say "Performance Hosting" is more than a slogan - it is the way we do hosting.
US Based Data Centers
We use only US based data centers for our Emergency Services clients, geographically co-located to ensure that your site remians running when a disaster strikes near home. We never outsource your data and you'll always have acess to your hosting service.
Fast, Redundant Storage
Most web hosts utilize slower SATA hard disks but we use the fastest and most reliable 15,000 RPM Serial Attached SCSI (SAS) disks from Seagate. A minimum of six 15K SAS hard disks are configured to form a RAID10 array with a seventh hot-spare disk ready to take over immediately if any disk should fail.
While SATA hard disks offer a lower cost storage solution and are fine for some needs, when it comes to hosting dynamic applications like Joomla, Drupal or WordPress that depend on fast MySQL database queries and fast PHP rendering times, our storage platform provides an unbeatable solution. Ensuring you are utilizing the fastest storage when it comes to hosting dynamic applications is extremely important.
Twice-Daily Managed Backups
All of your data (including site files, email and databases) is backed up twice-daily to an off-server location by the "Vault" Managed Backup service. Backups are retained for a period of up to a month. We can access backups at anytime to handle restores quickly and securely. XMR Fire stores backups off-site, to ensure total reliability and disaster recovery options.
Performance Optimized Platform
Our hosting platform is heavily performance tuned for hosting virtually any PHP / MySQL powered application. We actively work to drive the very best performance at the network level, server hardware level and server software level to ensure your site loads reliably and at lightening speed.
Some of the popular applications that will run ‘out of the box’ include:
- Joomla
- Drupal
- WordPress
- phpBB
- VirtueMart
- Magento
(MVS recommended) - CiviCRM
(MVS recommended)
Wholly Owned and Managed Infrastructure
Our hosting provider owns and manages their entire infrastructure. Everything from the physical servers to the network switches are fully owned and managed by one company. By cutting out the middle man, it allows us to finely tune our offerings and operating procedures to deliver the highest levels of service.
24/7 Global Technical Support Team
Around the clock at anytime of the day or night, even on Christmas Day, Rochen engineers are always available to assist. Rochen employs amongst the most technically able and qualified engineers in the industry including Red Hat Certified Engineers (RHCEs) and Cisco Certified Network Associates (CCNAs). With engineers located in the United States, Canada, United Kingdom and Australia, we can ensure true 24/7 global availability.
24/7 Proactive Monitoring
Rochen has invested significant resources in the latest enterprise monitoring and network management systems from Solarwinds, allowing us to closely monitor all services on a server and our overall network health on a 24/7 basis. If an issue does occur then our team will likely already be aware of the problem before you get a chance to open a support ticket.
Green Hosting
Many of XMR Fire's clients have become more concerned with environmental issues in recent years, and we want to do what we can to help address these without compromising the quality of service. At the same time we wanted to do this in a genuine and honest way as there are also many critics surrounding these types of issues. Our green hosting initiatives consist of both carbon offsetting as well as improvements in technology, efficiency, and business processes.